We offer free delivery on order above 190€ in Belgium, 300€ in Europe and over 500€ worldwide.
All orders are dispatched by private carriers.
All orders accepted before 3pm GMT will be processed and dispatched within 24 hours. Please note this can take longer during special periods as sales or Christmas when it may take up to 72 hours for shipments to be dispatched.
We don’t process or deliver orders during weekends and national holiday. Every order placed on Friday after 3pm GMT, Saturday, Sunday and national holiday will be processed on the following working day.
We can’t be held responsible for delay due to the weather, mistake from the delivery service or due to a control of the customs.
You can find a preview of the shipping option in your basket, the shipping costs will be notified there.
During free shipping promotions, or for purchase above 250€, the delivery cost will be removed on the final payment page.
If you wish to be delivered in Russia, please provide a professional address and a VAT number.
Tax & Duties
For countries in EU, all products are submitted to Belgium VAT of 21%. The VAT is included in the prices displayed on the webstore.
All countries out of EU are submitted to customs charge. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unfortunately unable to advise the amount of these charges.